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Open the Control Panel.
In the Programs menu, select Uninstall a program.
Select the older version of Office.
Click Yes to begin the uninstall process.
Click Close when the uninstall wizard is finished.
Restart your computer.
To fix this issue, follow these steps to stop running the application in compatibility mode:
Exit the Office application that triggers this error.
Locate your Office application, depending on your installation type of Outlook and bitness of Windows and Outlook:
MSI-Based installation type:
disk drive Program Files Microsoft Office Office1x
disk drive Program Files x86 Microsoft Office Office1x
Click-to-Run installation type:
disk drive Program Files Microsoft Office root Office1x
disk driveProgram Filesx86 Microsoft Officer oot Office1x
Note The 1x placeholder represents your version of Office (16 Office 2016, 15 Office 2013)
Right-click the Office application that triggers the error, and then click Properties.
If the Compatibility tab is available, click it, and then follow these steps. If the Compatibility tab does not exist, go to step 5.
On the Compatibilitytab, clear the Run this program in compatibility mode foroption.
Click Change settings for all users.
On the Compatibility for all userstab, clear the Run this program in compatibility mode for option.
Click OKtwo times.
If the Compatibility tab does not exist, click Cancel on the application Properties page to close it, and then follow these steps:
Right-click Outlook.exe, and then select Troubleshoot compatibility.
Select Troubleshoot Program.
Clear all options, and then click Next.
Select the No, I am done investigating the problem option, and then click Next.
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